What is Signia TeleCare and do I need it?

Last updated on Nov 25, 2025

TeleCare is an optional telehealth service that allows your hearing care professional to support you remotely. Through TeleCare, your provider can view your hearing aid usage statistics, receive feedback about your experience, chat with you via text in the Signia app, and make remote adjustments as if you were in their office.

TeleCare is not required to use the Signia app—all app features work without it. If you're interested in TeleCare, ask your hearing care professional if they offer this service and they can guide you through setup. During the app's initial setup, you can choose "Set up later" to skip TeleCare for now and set it up later if you change your mind.