How do my Phonak hearing aids switch between Bluetooth phone calls and streaming with the TV Connector?

Last updated on Nov 25, 2025

Your Phonak hearing aids will automatically manage switching between phone calls and TV streaming:

When watching TV and receiving a call: You'll hear the phone ringtone through your hearing aids. Press the multi-function button briefly to accept the call. After the call ends, your hearing aids will automatically resume TV streaming.

When on a call and wanting to watch TV: Once you hang up, your hearing aids will automatically reconnect to the TV Connector.

When not watching TV before a call: After hanging up, your hearing aids will return to your previous program. To manually connect to the TV Connector, long press the multi-function button on your hearing aids.